Our initiatives & certifications
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- Our initiatives and certifications
Crowne Plaza Copenhagen Towers is a conference and business hotel in Ørestad. This page describes its current certifications and specific initiatives covering energy, cleaning, materials, waste, food waste and social responsibility.
Information relates either to Crowne Plaza Copenhagen Towers or to Bellagroup. Where a result applies to the whole Bellagroup, this is stated explicitly.
The hotel is certified to ISO 14001 for environmental management and ISO 20121 for event sustainability management systems, and holds Green Key certification. Current certificates are available on request.
Facts about our hotel operations
Here is an overview of the certifications, systems and initiatives described in more detail on this page.
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Electricity in 2025
The hotel façade has approximately 2,500 m² of solar panels. In 2025, they generated 85,550 kWh, equivalent to around 4% of the hotel’s electricity needs. The remaining electricity consumption was covered by renewable energy certificates (RECs).
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ISO 14001, ISO 20121 and Green Key
The hotel is certified to ISO 14001 for environmental management and ISO 20121 for event sustainability management systems, and holds Green Key certification.
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Recognition received in 2010
In 2010, Crowne Plaza Copenhagen Towers received the Skål International Ecotourism Award in the Urban Accommodation category and was described as the World’s Greenest Hotel. Since then, understanding of sustainability and climate and environmental impacts has advanced worldwide, and documentation requirements have become much stricter. We remain proud of this historical recognition, but do not use it as evidence of the hotel’s current environmental performance. View the award source.
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Groundwater-based heating and cooling
The hotel uses a groundwater-based system that provides cooling in summer and stores surplus heat underground for use in winter.
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Cleaning with the Viima system
The hotel uses the Viima cleaning system, which uses at least 80% less water than traditional cleaning methods and reduces the need for harsh chemicals. Source: Bellagroup’s ESG Report 2025.
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Monitoring buffet food and sorting food waste
Buffet food is measured and recorded. Individual portions are used where appropriate to limit food waste. Food waste is collected separately at the hotel for external processing.
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An atrium with plants
The hotel’s atrium covers approximately 1,400 m² and includes plants, seating areas and space for registration, breaks and receptions.
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Materials in the atrium
In the atrium, wall panels are made from wood reclaimed from old window frames, doors and floorboards. The floors contain reused concrete, and the acoustic ceilings are made from recycled plastic.
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Bellagroup’s carbon emissions report
Bellagroup’s ESG Report 2025 describes the group’s reporting boundaries, methodology and reported emissions.
Certifications and documentation
Green Key
The hotel’s current Green Key certificate is available online and on request.
Carbon emissions reporting
Bellagroup’s ESG Report 2025 includes the group’s reported Scope 1, 2 and 3 emissions, along with its methodology and reporting boundaries.
ESG Report 2025
Bellagroup’s ESG Report 2025 describes the group’s reporting boundaries, methodology, results and targets.
Documentation on request
The hotel’s current ISO 14001, ISO 20121 and Green Key certificates are available on request.
The Diversity Pledge
Bellagroup has been a signatory to the Confederation of Danish Industry’s Diversity Pledge since 2024.
Energy and cleaning
The hotel uses a groundwater-based heating and cooling system. It provides cooling in summer and stores surplus heat underground for use in winter.
The hotel uses the Viima cleaning system, which uses at least 80% less water than traditional cleaning methods and reduces the need for harsh chemicals. Source: Bellagroup’s ESG Report 2025.
Energy and cleaning
The hotel façade has approximately 2,500 m² of solar panels. In 2025, they generated 85,550 kWh, equivalent to around 4% of the hotel’s electricity needs. The remaining electricity consumption was covered by renewable energy certificates (RECs).
Waste and materials
In the hotel’s atrium, wall panels are made from wood reclaimed from old window frames, doors and floorboards. The floors contain reused concrete, and the acoustic ceilings are made from recycled plastic. This information applies to these specific parts of the atrium, rather than all hotel floors, ceilings and walls.
Waste and materials
Bellagroup’s ESG Report states that 0% of waste from Crowne Plaza Copenhagen Towers was sent to landfill in 2025. This does not mean that the hotel produced no waste: the report divides the remaining waste between reuse, recycling and composting, and energy recovery, including district heating and anaerobic digestion. View Bellagroup’s ESG Report 2025.
At Crowne Plaza Copenhagen Towers, buffet food is measured and recorded. Individual portions are used where appropriate to limit food waste. Food waste is collected separately at the hotel for external processing.
Food and drink
Our menus reflect the seasons. We consider where ingredients come from and how far they travel when buying supplies. The kitchen uses organic milk, free-range eggs and mainly Danish chicken. Individual portions are used where appropriate to help limit food waste.
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Seasonal menu planning
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We consider where ingredients come from and how far they travel
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Organic milk
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Free-range eggs
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Mainly Danish chicken
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Individual portions where appropriate
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Buffet food is measured and recorded
People and local communities
Information about employees and the Diversity Pledge applies to Bellagroup. Donations are reported separately for Crowne Plaza Copenhagen Towers.
People and local communities
In 2025, Bellagroup employed people of 61 nationalities across the group. Bellagroup works with municipal job centres and vocational schools on work placements and employment programmes.
In 2025, Crowne Plaza Copenhagen Towers donated a total of 140 duvet and pillow sets to charities. The hotel also donated unclaimed lost property to Solbjerggruppen, which distributes it to Ukrainian refugees in Copenhagen.
Bellagroup has been a signatory to the Confederation of Danish Industry’s Diversity Pledge since 2024. Source: Bellagroup’s ESG Report 2025.